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Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to these Terms & Conditions. If you do not accept them, please exit the site immediately.

Eligibility Requirements

You must be at least 18 years old (or the age required by your jurisdiction) and be physically located in a country where online gaming is permitted.

Minimum Age Requirements

Our platform is intended for individuals over 18 years of age. If you are under 18, please do not attempt to use our services.

Geographic Restrictions

We reserve the right to restrict access to users from certain countries or regions. This may be due to local laws and regulations affecting online gaming or other factors.

Account Registration Rules

To create an account on Empire Casino Dublin, you must provide valid information about yourself, including your name, email address, and date of birth. You must also agree to our Terms & Conditions during the registration process.

One-Account-Per-User Policy

You may only have one account with us per person. Sharing or creating multiple accounts for the same individual is not permitted.

Identity Verification and KYC

We reserve the right to request documentation from you to verify your identity, including proof of age and residency. This information will be used in accordance with our data protection policy.

Account Accuracy Obligations

You must ensure that all information provided during account creation or update remains accurate at all times.

Account Security Responsibilities

It is your responsibility to protect the confidentiality and security of your login credentials (username, password, etc.). You should not share these details with anyone else.

Login Credentials and Password Protection

To maintain account security, we recommend using strong passwords and enabling two-factor authentication. We will never ask you for your password via email or other means.

Restricted Behaviour and Prohibited Activities

Engaging in any of the following activities may result in suspension or closure of your account:

  • Multi-accounting
  • Fraudulent activity
  • Collusion with other users to cheat or manipulate gameplay
  • Using our services for any commercial purposes (without explicit permission from us)
  • Creating, distributing, or facilitating malware or viruses

Bonus and Promotion Rules

All bonuses and promotions are subject to the specific terms outlined in each promotion. You must read these conditions carefully before claiming a bonus.

Wagering and Gameplay Conditions

Please see our website for detailed information on wagering requirements, minimum bets, maximum wins, and any other game-specific rules that apply to you.

Bonus Abuse Prevention

We reserve the right to withhold or remove bonuses at our discretion if we suspect abuse. This includes attempting to manipulate the bonus terms through repeated actions.

Deposits and Withdrawals

Details on deposits, withdrawals (where applicable), processing times, fees, limits, restrictions, verification requirements, transfer methods, possible withdrawal conditions, cash-out rules (e.g., maximum payout or timeframes for each type of win).

Verification Before Withdrawals

To ensure compliance with anti-money laundering regulations, we may request additional documentation before allowing a withdrawal.

Processing and Review Procedures

Withdrawal requests will be reviewed within a few business days. Please allow up to 3-5 working days from the date your transaction is processed for funds to reach your bank account or e-wallet (where applicable).

Responsible Gambling Expectations

We are committed to providing a safe gaming environment. If you feel that you have developed problem gambling tendencies, we encourage you to self-exclude.

Self-Exclusion and Account Restrictions

You can self-exclude from Empire Casino Dublin for any period of time specified by the jurisdictions where online gaming is permitted (or if longer than this). This will automatically set an account restriction preventing further gameplay on your account during that timeframe.

Game Fairness and RNG Systems

Our platform uses random number generators to ensure fair play. All games have been thoroughly tested to meet regulatory standards for fairness and randomness.

Technical Interruptions or Voided Gameplay

In the event of technical issues affecting game availability, you may be eligible for a refund or compensation, as determined by us in accordance with applicable laws and our policies.

Suspension or Closure of Accounts

Your account can be suspended or closed if we suspect any form of cheating, fraudulent activity, collusion, abuse, non-compliance with the terms or conditions, or other behaviors that undermine gaming integrity.